> For the complete documentation index, see [llms.txt](https://docs.intercom-help-center.getalvis.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.intercom-help-center.getalvis.com/introduction.md).

# Introduction

## **Save time** searching Zendesk articles right within Intercom.

Don't waste time switching back and forth from Zendesk to Intercom, the app allows you and your customers to search and view Zendesk articles within Intercom.

#### Search Zendesk articles

Search articles from your Zendesk Help Center on Intercom messenger and Inbox.

#### Send via Intercom

You can send Zendesk articles via Intercom Messenger.

#### View articles

Your customers can browse Zendesk articles right within the Messenger.

#### Multiple languages

Search Zendesk Help Center that supports multiple languages.

#### Restricted Help Center

Support search for Restricted Zendesk Help Center.

#### Self-service

Let your customers search Zendesk articles within Intercom Messenger.

#### Analytics

Show data charts for article search/view activities by your agents and customers.

#### Customization

Write your own css style to customize article page shown on Intercom Messenger.

#### Intercom events

Write user events(read articles and search articles) to Intercom.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.intercom-help-center.getalvis.com/introduction.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.