Zendesk Help Center on Intercom
  • Introduction
  • How to send Zendesk articles in Intercom Inbox
  • Add search bar on Intercom Messenger
  • Add an article on Intercom Messenger
  • FAQ
  • Show different search bar based on languages
  • Allow Intercom resolution bot to get Zendesk articles
  • Script installation
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Introduction

Save time searching Zendesk articles right within Intercom.

Don't waste time switching back and forth from Zendesk to Intercom, the app allows you and your customers to search and view Zendesk articles within Intercom.

Search Zendesk articles

Search articles from your Zendesk Help Center on Intercom messenger and Inbox.

Send via Intercom

You can send Zendesk articles via Intercom Messenger.

View articles

Your customers can browse Zendesk articles right within the Messenger.

Multiple languages

Search Zendesk Help Center that supports multiple languages.

Restricted Help Center

Support search for Restricted Zendesk Help Center.

Self-service

Let your customers search Zendesk articles within Intercom Messenger.

Analytics

Show data charts for article search/view activities by your agents and customers.

Customization

Write your own css style to customize article page shown on Intercom Messenger.

Intercom events

Write user events(read articles and search articles) to Intercom.

NextHow to send Zendesk articles in Intercom Inbox

Last updated 2 years ago