Zendesk Help Center on Intercom
  • Introduction
  • How to send Zendesk articles in Intercom Inbox
  • Add search bar on Intercom Messenger
  • Add an article on Intercom Messenger
  • FAQ
  • Show different search bar based on languages
  • Allow Intercom resolution bot to get Zendesk articles
  • Script installation
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Add search bar on Intercom Messenger

PreviousHow to send Zendesk articles in Intercom InboxNextAdd an article on Intercom Messenger

Last updated 2 years ago

After logging into Intercom, click the Messenger icon at the bottom left to go to your .

Then you'll see "Add apps to your Messenger", click that:

Now, click "Add an app" to add "Zendesk Help Center" app.

Choose "Search bar":

Now you will see a search bar in the Intercom Messenger.

If your Zendesk Help Center has multiple languages, you will see a drop down on the search bar to select a language when searching.

Hint: you can pick a specific language for a search bar widget when adding the widget, and then .

show this search bar based on the browser language
Messenger Home Setting
Show search bar on Intercom Messenger