Zendesk Help Center on Intercom
  • Introduction
  • How to send Zendesk articles in Intercom Inbox
  • Add search bar on Intercom Messenger
  • Add an article on Intercom Messenger
  • FAQ
  • Show different search bar based on languages
  • Allow Intercom resolution bot to get Zendesk articles
  • Script installation
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Allow Intercom resolution bot to get Zendesk articles

PreviousShow different search bar based on languagesNextScript installation

Last updated 2 years ago

Let Intercom resolution bot grab from the Zendesk help center.  When creating an answer for a resolution bot, choose "Add messenger app".

Then choose "Zendesk Help Center". There, you will be able to add a Search bar or insert an article.